- Cancel within 24 hours for a full refund of your exchange fee and Deposit Trading Power.
- Your refunded exchange fee and Deposit Trading Power can be used to book another Exchange Holiday.
- Cancellations after 24 hours will result in the loss of your exchange fee.
- If you cancel 48 hours before check-in, your Deposit Trading Power will be recalculated. Check the Deposit Calculator under Manage My Deposit for details.
- To cancel your Exchange Holiday visit My Holiday Plans or or reach out via the Contact Us section.
- If you purchased Exchange Protection, your booking fee and Trading Power are covered if you cancel 14 days before check-in.
- Can’t travel? Gift your holiday to family or friends by purchasing a Guest Certificate at least 2 days before check-in. [Learn more]