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Contact us

Members residing in the countries below can call the local RCI number to speak to our Guides in a choice of languages: Choose English, French or German from the menu when you call. If you wish to speak to a guide in another language featured in the first table above, please dial the relevant number.

RCI Travel is an outsourced provider and therefore when you dial this number you will be serviced in your language.

The numbers below give you the opportunity to speak to our Guides in English. To speak to a guide in an alternative language, dial the relevant number above.

The numbers below give you the opportunity to speak to our Guides in English. To speak to a guide in an alternative language, dial the relevant number above.

*RCI Travel is an outsourced provider and therefore when you dial this number you will be serviced in your language.

The numbers below give you the opportunity to speak to our Guides in English. To speak to a guide in an alternative language, dial the relevant number above.

*RCI Travel is an outsourced provider and therefore when you dial this number you will be serviced in your language.

Members residing in the countries below can call the local RCI number to speak to our Guides in a choice of languages: Choose English, French or German from the menu when you call. If you wish to speak to a guide in another language featured in the first table above, please dial the relevant number.

*RCI Travel is an outsourced provider and therefore when you dial this number you will be serviced in your language.

Please note: The countries below are able to use the local RCI phone number to speak to an RCI guide in English. If you wish to speak to a guide in other languages featured above please dial the appropriate number.

*RCI Travel is an outsourced provider and therefore when you dial this number you will be serviced in your language.

The numbers below give you the opportunity to speak to our Guides in English. To speak to a guide in an alternative language, dial the relevant number above.

The numbers below give you the opportunity to speak to our Guides in English. To speak to a guide in an alternative language, dial the relevant number above.

*RCI Travel is an outsourced provider and therefore when you dial this number you will be serviced in your language.

The numbers below give you the opportunity to speak to our Guides in English. To speak to a guide in an alternative language, dial the relevant number above.

*RCI Travel is an outsourced provider and therefore when you dial this number you will be serviced in your language.

Region

Country

RCI

RCI Travel

UK & Northern Ireland

44 (0) 345 60 86 380

Mon - Fri: 09.00 - 18.00

Sales: 44 (0) 345 60 86 121

Mon - Fri: 09.00 - 17.00

Admin: 44 (0) 345 60 86 354

Mon - Fri: 09.00 - 17.00

Austria

43 (01) 795 67 252

Mon - Fri: 09.00 - 17.00

43 (01) 795 67 253

Mon - Fri: 09.00 - 17.00

Belgium/Luxembourg French

32 (0) 2 713 13 78

Mon - Fri: 09.30 - 17.30

Admin: 32 (0) 2 713 13 81

Mon - Fri: 09.00 - 18.00

Belgium/Luxembourg Flemish

32 (0) 2 713 13 79

English

Mon - Fri: 09.00 - 17.30

French

Mon - Fri: 09.00 - 17.30

German

Mon - Fri: 09.00 - 17.00

32 (0) 2 713 13 81

Mon - Fri: 09.00 - 17.00

Croatia, Serbia and Slovenia

30 241 3004502

Mon - Fri: 09.00 - 17.00

N/A

Czech Republic

00 420 239 000 208

Mon - Fri: 09.00 - 17.00

cz-sk@rci.com

00 420 239 000 208

Mon - Fri: 09.00 - 13.00

cz-sk@rci.com

Denmark

45 (0) 38 48 70 90

Mon - Fri: 09.00 - 17.00

45 (0) 38 48 70 91

Mon - Fri: 09.00 - 17.00

Egypt and other Middle East members

Arabic and English - Residents of Egypt

0800 006 0450

Sun - Thu: 09.00 - 17.30

English - Residents outside Egypt

+44 345 6086371

Sun - Thu: 09.00 - 17.30

N/A

Finland

358 (0) 9 6937 9173

Mon - Fri: 09.00 - 18.00

358 (0) 9 6937 9174

Mon - Fri: 09.00 - 18.00

France

33 (0) 141 91 96 52

Mon - Fri: 09.00 - 17.30

33 (0) 141 91 96 53

Mon - Fri: 09.00 - 18.00

Germany

49 (0) 69 9509 6227

Mon - Fri: 09.00 - 17.00

49 (0) 69 9509 6228

Mon - Fri: 09.00 - 17.00

Greece

30 211 198 6739

Mon - Fri: 09.00 - 17.30

N/A

Hungary

36 1 481 4709

Mon - Fri: 09.00 - 17.00

36 1 777 9056

Mon - Fri: 09.00 - 17.00

Ireland

0818 234 303

Mon - Fri: 09.00 - 18.00

N/A

Israel

972 (03) 765-0707

Sun - Thu: 08.00 - 17.00

972 (03) 765-0707

Sun - Thu: 08.00 - 17.00

Italy

39 02 69 63 33 71

Mon - Fri: 09.30 - 18.00

39 02 69 63 33 72

Mon - Fri: 09.30 - 18.00

Netherlands

31 (0) 20 346 93 24

 

English

Mon - Fri: 09.30 - 17.30

 

French

Mon - Fri: 09.30 - 17.30

 

German

Mon - Fri: 09.30 - 17.00

32 2 713 13 81

Mon - Fri: 09.30 - 17.30

Norway

47 (0) 23 16 20 75

Mon - Fri: 09.00 - 17.00

47 (0) 23 16 20 76

Mon - Fri: 09.00 - 17.00

Poland

49 69 9509 6237

Mon - Fri: 09.00 - 17.00

poland@europe.rci.com

N/A

Portugal

351 289 540 400

Mon - Fri: 09.00 - 17.30

351 289 540 404

Mon - Fri: 09.00 - 17.30

Romania

49 69 9509 6233

Mon - Fri: 10.00 - 18.00

romania@rci.com

N/A

Russia

007 495 258 6031

Mon - Fri: 10.30 - 16.30

N/A

Slovakia

00421 268 622 203

Mon - Fri: 09.00 - 17.00

cz-sk@rci.com

N/A

Spain

34 91 406 9058

Mon - Fri: 09.30 - 18.00

34 91 406 9059

Mon - Fri: 09.30 - 18.30

Sweden

46 (0) 8 58 77 03 83

Mon - Fri: 09.00 - 17.00

46 (0) 8 58 77 03 84

Mon - Fri: 09.00 - 17.00

Switzerland

German

044 800 9108

Mon - Fri: 09.00 - 17.00

 

French

044 800 9101

Mon - Fri: 09.00 - 17.30

German

044 800 9109

Mon - Fri: 09.00 - 17.00

 

French

044 800 9119

Mon - Fri: 09.00 - 17.30

Turkey

00 800 448 820 832

Mon - Fri: 09.00 - 17.30

 

Turkey Thermal Club

00 800 448 821 374

Mon - Fri: 09.00 - 17.30

 

Turkish-speaking members residing outside Turkey

0049 6951 709 227

Mon - Fri: 09.00 - 17.30

N/A

United Arab Emirates

Arabic

8000 444 2357

Sun - Thu: 11.00 - 19.30

English

8000 444 2354

Sun - Thu: 11.00 - 19.30

N/A

*If you reside in the countries marked with * symbol, you can call us to speak to an English-speaking Guide. To speak to us in another language, please call the number for the corresponding country.

*If you reside in the countries marked with * symbol, you can call us to speak to an English-speaking Guide. To speak to us in another language, please call the number for the corresponding country.

*If you reside in the countries marked with * symbol, you can call us to speak to an English-speaking Guide. To speak to us in another language, please call the number for the corresponding country.

*If you reside in the countries marked with * symbol, you can call us to speak to an English-speaking Guide. To speak to us in another language, please call the number for the corresponding country.

*If you reside in the countries marked with * symbol, you can call us to speak to an English-speaking Guide. To speak to us in another language, please call the number for the corresponding country.

Club

Club

Telephone number

Anfi Vacation Club

All regions

34 928 062444

Mon - Fri: 09.00 - 17.00

Aroma

United Kingdom

44 (0) 345 60 86 130

Mon - Fri: 09.00 - 18.00

France

33 (0) 1 55 17 40 94

Mon - Fri: 09.00 - 18.00

Netherlands*

31 (0) 20 346 93 26

Mon - Fri: 9.00 - 17.00

Classical Vacation Club

United Kingdom

44 (0) 345 60 86 380

Mon - Fri: 09.00 - 18.00

Germany

49 6950 096 227

Mon - Fri: 09.00 - 17.00

Denmark*

45 34 48 70 90

Mon - Fri: 09.00 - 17.00

Norway*

47 23 162 075

Mon - Fri: 09.00 - 17.00

Sweden*

46 85 877 0383

Mon - Fri: 09.00 - 17.00

Italy

39 0269 633 371

Mon - Fri: 09.00 - 18.00

Greece

30 211 198 6741

Mon - Fri: 09.00 - 17.30

Club La Costa Vacation and Destination Club

United Kingdom

44 (0) 345 60 86 131

Mon - Fri: 09.00 - 18.00

Russia

007 4952586047

Mon - Fri: 10.30 - 16.30

Spain

0034 91749 6602

Mon - Fri: 09.30 - 18.30

Portugal

00 351 289 540 422

Mon - Fri: 09.00 - 18.00

Club Melia

United Kingdom

44 (0) 345 60 86 380

Mon - Fri: 09.00 - 18.00

France

33 (0) 141 91 96 52

Mon - Fri: 09.00 - 18.00

Spain (From Madrid)

34 91 406 9058

Mon - Fri: 09.30 - 18.30

Spain (Outside Madrid)

34 902 114 114

Mon - Fri: 09.30 - 18.30

Germany

49 (0) 69 9509 6227

Mon - Fri: 09.00 - 17.00

Portugal

351 289 540 400

Mon - Fri: 09.00 - 18.00

eXpectations

United Kingdom

44 (0) 345 60 86 261

Mon - Fri: 09.00 - 18.00

Genesis Vacation Club

Italy

39 (0) 2 69 633 371

Mon - Fri: 09.00 - 18.00

Holiday Club Points

United Kingdom

44 (0) 345 60 86 258

Mon - Fri: 09.00 - 18.00

Finland

00358 (0) 9 6937 9177

Mon - Fri: 09.00 - 18.00

Germany

49 (0) 69 9509 6387

Mon - Fri: 09.00 - 17.00

Denmark*

45 (0) 38 487 362

Mon - Fri: 09.00 - 17.00

Norway*

47 (0) 23 162533

Mon - Fri: 09.00 - 17.00

Sweden*

46 (0) 8 58 76 92 32

Mon - Fri: 09.00 - 17.00

Russia

7 495 2586047

Mon - Fri: 10.30 - 16.30

Infiniti

United Kingdom

44 (0) 345 60 86 367

Mon - Fri: 09.00 - 18.00

Finland

358 (0) 9 69 379 188

Mon - Fri: 09.30 - 18.00

France

33 (0) 155 174 092

Mon - Fri: 09.00 - 18.00

Germany

49 (0) 69 9509 6389

Mon - Fri: 09.00 - 17.00

Italy

49 (0) 2 69 633 380

Mon - Fri: 09.00 - 18.00

Belgium*

32 (0) 2 711 9994

Mon - Fri: 09.00 - 17.00

Netherlands*

31 (0) 20 34 69 342

Mon - Fri: 09.00 - 17.00

Denmark*

45 (0) 38 487 107

Mon - Fri: 09.00 - 17.00

Norway*

47 (0) 23 162 093

Mon - Fri: 09.00 - 17.00

Sweden*

46 (0) 8 58 770 401

Mon - Fri: 09.00 - 17.00

Spain

34 91 749 7644

Mon - Fri: 09.30 - 18.30

Greece

30 0210 8113813

Mon - Fri: 09.00 - 17.30

Portugal

351 (0) 289 570190

Mon - Fri: 09.00 - 18.00

Russia

7 495 258 6047

Mon - Fri: 10.30 - 16.30

Czech Republic

420 (0) 23 900 0204

Macdonald Vacation Club

United Kingdom

44 (0) 345 60 86 340

Mon - Fri: 09.00 - 18.00

Nostos Select Vacation Club

United Kingdom

44 (0) 345 60 86 380

Mon - Fri: 09.00 - 18.00

Greece

30 28 1300 4513

Mon - Fri: 09.00 - 17.30

USA/Canada

1 877 968 7476

Mon - Fri: 08.30 - 18.00

Pestana Plus

United Kingdom

44 (0) 345 60 86 123

Mon - Fri: 09.30 - 18.00

Finland

358 (0) 69 379 185

Mon - Fri: 09.30 - 18.00

France

33 (0) 1 55 69 82 01

Mon - Fri: 09.00 - 18.00

Denmark*

45 38 487 100

Mon - Fri: 09.00 - 17.00

Norway*

47 23 16 2090

Mon - Fri: 09.00 - 17.00

Sweden*

49 (0) 8 58 770 400

Mon - Fri: 09.00 - 17.00

Germany

49 (0) 5098 5329

Mon - Fri: 09.00 - 17.00

Portugal

351 289 570 180

Mon - Fri: 09.00 - 18.00

Premier Holiday Club

United Kingdom

44 (0) 345 608 6254

Mon - Fri: 09.00 - 18.00

Russia

7 495 580 9648

Mon - Fri: 09.00 - 15.30

Privilege Ferienkonto

Germany

49 (0) 69 95 09 62 27

Mon - Fri: 09.00 - 17.00

Switzerland

41 (0) 44 800 9101

Mon - Fri: 09.00 - 17.00

Vacation Village Plus

United Kingdom

44 (0) 345 60 86 380

Mon - Fri: 09.00 - 18.00