If you have already purchased Trading Power Protection, your cancellation will be covered . Please see the Trading Power Protection link below for more details.
If you have not purchased Trading Power Protection, to receive a full refund of your exchange fee, you must notify us of your cancellation within 24 hours of making the booking. The easiest way to do this is through your online account: Click here to view your Vacation Plans.
You can also cancel a confirmed Exchange Vacation at any time before its start date by:
• Email – asiamembers@rci.com
• By telephone (see ‘Contact Us’ details).
Your full Deposit Trading Power will also be restored if you contact us within this time period.
Please note, refunds of exchange fees and restoration of Deposit Trading Power are not available if you cancel less than two days before the start of your Exchange Vacation.
If you cancel your exchange at any time before its start date, you may request another exchange against the Vacation Ownership rights which you have already deposited in the RCI Pool. However, as stated above, if we receive your notice of cancellation less than 48 hours before the start date of your exchange then, for the avoidance of doubt, the Deposit Trading Power of your Vacation Ownership rights may have reduced and your exchange fee will not be refunded.
We recommend that you purchase Trading Power Protection to safeguard your Trading Power in the event of having to cancel your Exchange Vacation. To find out more clicking the related topics link below.
Cancelling an Extra Vacation or Bonus Week Getaway
If you cancel within 24 hrs of booking your Extra Vacation or Bonus Week Getaway, we will refund you in full. Unfortunately, if you notify us after 24 hours, we are unable to offer any refund.
If you can’t go on your Extra Vacation or Bonus Week Getaway for any reason, you can purchase a Guest Certificate to transfer the vacation to friends or family members who are not members of RCI. Find out more about Guest Certificates by clicking the related topics link below.
