AI Hard Rock Hotel Riviera Maya Heaven #5703
Puerto Aventuras, Quintana Roo Mexico

Additional resort information
Adult only
Check In on:
Sunday , Monday , Tuesday , Wednesday , Thursday , Friday , Saturday
Other unit configurations may exist at this resort.
.
Wk. No | Fri. to Fri. | Sat. to Sat. | >Sun. to Sun. |
---|---|---|---|
1 | Jan 06 - Jan 13 | Jan 07 - Jan 14 | Jan 08 - Jan 15 |
2 | Jan 13 - Jan 20 | Jan 14 - Jan 21 | Jan 15 - Jan 22 |
3 | Jan 20 - Jan 27 | Jan 21 - Jan 28 | Jan 22 - Jan 29 |
4 | Jan 27 - Feb 03 | Jan 28 - Feb 04 | Jan 29 - Feb 05 |
5 | Feb 03 - Feb 10 | Feb 04 - Feb 11 | Feb 05 - Feb 12 |
6 | Feb 10 - Feb 17 | Feb 11 - Feb 18 | Feb 12 - Feb 19 |
7 | Feb 17 - Feb 24 | Feb 18 - Feb 25 | Feb 19 - Feb 26 |
8 | Feb 24 - Mar 03 | Feb 25 - Mar 04 | Feb 26 - Mar 05 |
9 | Mar 03 - Mar 10 | Mar 04 - Mar 11 | Mar 05 - Mar 12 |
10 | Mar 10 - Mar 17 | Mar 11 - Mar 18 | Mar 12 - Mar 19 |
11 | Mar 17 - Mar 24 | Mar 18 - Mar 25 | Mar 19 - Mar 26 |
12 | Mar 24 - Mar 31 | Mar 25 - Apr 01 | Mar 26 - Mar 02 |
13 | Mar 31 - Apr 07 | Apr 01 - Apr 08 | Apr 02 - Apr 09 |
14 | Apr 07 - Apr 14 | Apr 08 - Apr 15 | Apr 09 - Apr 16 |
15 | Apr 14 - Apr 21 | Apr 15 - Apr 22 | Apr 16 - Apr 23 |
16 | Apr 21 - Apr 28 | Apr 22 - Apr 29 | Apr 23 - Apr 30 |
17 | Apr 28 - May 05 | Apr 29 - May 06 | Apr 30 - May 07 |
18 | May 05 - May 12 | May 06 - May 13 | May 07 - May 14 |
19 | May 12 - May 19 | May 13 - May 20 | May 14 - May 21 |
20 | May 19 - May 26 | May 20 - May 27 | May 21 - May 28 |
21 | May 26 - June 02 | May 27 - June 03 | May 28 - June 04 |
22 | Jun 02 - June 09 | June 03 - June 10 | June 04 - June 11 |
23 | June 09 - June 16 | June 10 - June 17 | June 11 - June 18 |
24 | June 16 - June 23 | June 17 - June 24 | June 18 - June 25 |
25 | June 23 - June 30 | June 24 - July 01 | June 25 - July 02 |
26 | June 30 - July 07 | July 01 - July 08 | July 02 - July 09 |
27 | July 07 - July 14 | July 08 - July 15 | July 09 - July 16 |
28 | July 14 - July 21 | July 15 - July 22 | July 16 - July 23 |
29 | July 21 - July 28 | July 22 - July 29 | July 23 - July 30 |
30 | July 28 - Aug 04 | July 29 - Aug 05 | July 30 - Aug 06 |
31 | Aug 04 - Aug 11 | Aug 05 - Aug 12 | Aug 06 - Aug 13 |
32 | Aug 11 - Aug 18 | Aug 12 - Aug 19 | Aug 13 - Aug 20 |
33 | Aug 18 - Aug 25 | Aug 19 - Aug 26 | Aug 20 - Aug 27 |
34 | Aug 25 - Sept 01 | Aug 26 - Sept 02 | Aug 27 - Sept 03 |
35 | Sept 01 - Sept 08 | Sept 02 - Sept 09 | Sept 03 - Sept 10 |
36 | Sept 08 - Sept 15 | Sept 09 - Sept 16 | Sept 10 - Sept 17 |
37 | Sept 15 - Sept 22 | Sept 16 - Sept 23 | Sept 17 - Sept 24 |
38 | Sept 22 - Sept 29 | Sept 23 - Sept 30 | Sept 24 - Oct 01 |
39 | Sept 29 - Oct 06 | Sept 30 - Oct 07 | Oct 01 - Oct 08 |
40 | Oct 06 - Oct 13 | Oct 07 - Oct 14 | Oct 08 - Oct 15 |
41 | Oct 13 - Oct 20 | Oct 14 - Oct 21 | Oct 12 - Oct 22 |
42 | Oct 20 - Oct 27 | Oct 21 - Oct 28 | Oct 22 - Oct 29 |
43 | Oct 27 - Nov 03 | Oct 28 - Nov 04 | Oct 29 - Nov 05 |
44 | Nov 03 - Nov 10 | Nov 04 - Nov 11 | Nov 05 - Nov 12 |
45 | Nov 10 - Nov 17 | Nov 11 - Nov 18 | Nov 12 - Nov 19 |
46 | Nov 17 - Nov 24 | Nov 18 - Nov 25 | Nov 19 - Nov 26 |
47 | Nov 24 - Dec 01 | Nov 25 - Dec 02 | Nov 26 - Dec 03 |
48 | Dec 01 - Dec 08 | Dec 02 - Dec 09 | Dec 03 - Dec 10 |
49 | Dec 08 - Dec 15 | Dec 09 - Dec 16 | Dec 10 - Dec 17 |
50 | Dec 15 - Dec 22 | Dec 16 - Dec 23 | Dec 17 - Dec 24 |
51 | Dec 22 - Dec 29 | Dec 23 - Dec 30 | Dec 24 - Dec 31 |
52 | Dec 29 - Jan 05 | Dec 30 - Jan 06 | Dec 31 - Jan 07 |
Season Information
Time | Datesstart date and end date | |
---|---|---|
High demand | 04-Jan-2025 to 06-Sep-2025 | |
High demand | 04-Oct-2025 to 31-Dec-2025 | |
low demand | 06-Sep-2025 to 04-Oct-2025 |
Welcome to Hard Rock Hotel Riviera Maya, our incredible all-inclusive hotel in Riviera Maya! We combine luxury and satisfaction with beautiful tropical views and a private white sandy beach. We now have a water park called Rockaway Bay. We offer a Rock Shop® plus luxury tents, and two pools, including a children's pool, snorkeling, paddling, and kayaking on the private beach of this seaside paradise. Guests can use our Body Rock® Fitness Center which is our state-of-the-art gym, with weight training equipment. Children can enjoy a piece of paradise at the Hard Rock Roxity Kids Club™which offers activities, games, crafts, and music for younger guests, and The Cavern Music Lab is a fun lounge for your teenagers. Guests can also enjoy the Club Slide, tennis courts, bicycles, and a climbing wall.
Property Info
Front Desk:
-
Front-Desk Onsite
-
24-hour front desk
Check-in and Check-out:
-
Check In Time: 15:00
-
Check Out Time: 12:00
-
Location of check in facility: Front Desk
-
Weeks Resort check in days: Sunday , Monday , Tuesday , Wednesday , Thursday , Friday , Saturday
-
Accessibility Features:
-
Wheelchair Accessible
-
Elevator/Lift
-
Braille or raised signage
-
Accessibility equipment for the deaf
Additional Info:
-
Animals are permitted; You must contact resort prior to travel for restrictions and or fees.
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Security: Security fence with limited access , Security personnel
Attractions
On-site:
-
Shopping
-
Water park
Off-site:
-
Natural Sites
-
Parks/Zoos
-
Wineries
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Theme Park
-
Cinema/Movie Theater
Activities
On-site:
-
Snorkeling
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Tennis Tennis Facilities : Outdoor
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Volleyball
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Entertainment / Nightlife Entertainment / Nightlife Minimum Age : 18 Entertainment / Nightlife Type : Bars
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Playground
Off-site:
-
Water Skiing (Nearby)
-
Windsurfing (Nearby)
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Golf (Nearby) Golf - # of holes : 18
-
Fishing (Nearby)
-
Lake
Amenities
On-site:
-
Television in lobby
-
Bar/lounge
-
ATM/banking
-
Fitness Center
-
Restaurant
Off-site:
-
Nightclub
Resort Services
On-site:
-
Currency exchange
-
Laundry facilities
-
Multilingual staff
-
Car Rental
-
Movie Rental Movie rental - In unit (fees may apply)
Dining Options
On-site:
-
Restaurant/Dining
-
Snack bar
-
Coffee shop or café
-
Room Service Available
-
Banquet Facilities
Resort Contact
AI Hard Rock Hotel Riviera Maya Heaven
(#5703)
Lote 3 Rancho El Trébol, Carretera Federal Cancún-Tulum KM 72
Municipio Solidaridad
Puerto Aventuras,
Quintana Roo
77400
Mexico
Resort telephone number: 52 984/875-1100
Resort Fax Number: 52 984/875-1101
The Hard Rock Hotel Riviera Maya boasts 577 ultra-plush rooms and suites that offer all the amenities you could ask for. With private balconies, hydro spa tubs, flat-screen satellite TVs, and free Wi-Fi throughout, every guest can vacation like a rock star. We provide 24-hour room service, a fully stocked mini-bar, and snacks for everyone in your crew, so you can kick back and relax in style. Come experience the non-stop service and style of the Hard Rock Hotel Riviera Maya where every guest is treated like a rock star.
Hotel
Sleeps:
2
Privacy:
2
Kitchen:
No
Bathroom:
Full
Amenities
- Internet Access: Wireless Internet Access
- Hairdryer
- Oversized bath tub or shower: No
- Bathtub: Standard tub
Furnishing
- IPOD/ MP3 Connectivity
- Number of televisions in unit: 1
- Television: Cable/Satellite
- Television Type: Plasma
- Location of Television(s): In bedroom
Room Facts
- Location of bedroom(s)/bathroom(s) within unit: Upstairs
- Stairs/Unit Accessibility: Ground level
- Heating/Cooling system: Air conditioned
- Smoking/non-smoking rooms (available by request)
- Outdoor living space: Balcony / Patio
- Show More + Information
Kitchen Equipment
- Coffee Maker
Kitchen Features
- Refrigerator: 3/4 fridge with freezer
Bedding Configuration
- Children / Baby Facilities: Cribs
- Bed Size / Sleeping Arrangements (of like Unit types): Varies
Hotel
Sleeps:
4
Privacy:
2
Kitchen:
No
Bathroom:
Full
Amenities
- Iron and ironing board available
- Alarm clock/clock radio
- Internet Access: Wireless Internet Access
- Hairdryer
- Oversized bath tub or shower: No
- Show More + Information
Furnishing
- IPOD/ MP3 Connectivity
- Location of Television(s): In bedroom
- Television Type: LCD
- Television: Cable/Satellite
- Number of televisions in unit: 1
- Show More + Information
Room Facts
- Location of bedroom(s)/bathroom(s) within unit: Upstairs and downstairs
- Stairs/Unit Accessibility: Elevators
- Heating/Cooling system: Air conditioned
- Outdoor living space with furniture
- Outdoor living space: Terrace
- Show More + Information
Kitchen Equipment
- Coffee Maker
Kitchen Features
- Refrigerator: 3/4 fridge with freezer
Bedding Configuration
- Children / Baby Facilities: Cribs
- Bed Size / Sleeping Arrangements (of like Unit types): Varies
Destination Highlights
Just off the azure waters of the Caribbean Sea, Hard Rock Hotel Riviera Maya is the ultimate crowd-pleaser! Live it up with world-class shopping, or enjoy the beauty of a private beach in a protected cove. Treat the kids to the Kids Club and teen activities, then channel your inner awesome and spend some time at Heaven, our stunning and expansive adults-only pools, lavish spa treatment rooms, dining & more. Hit the links at an 18-hole Robert von Hagge signature golf course, or enjoy unlimited golf at Riviera Cancun Golf Club and the Hard Rock Golf Club™ Riviera Maya (additional fees apply). Guests can also arrange tours and trips to nearby attractions for an additional fee including Tulum & Coba, 5th Avenue in Playa del Carmen, the incredible water parks of Xcaret, Xel-Ha, & Xplor, fishing tours, scuba diving, and snorkeling.
Directions from Major Airport to Resort
From the Cancun International Airport, go south on highway 307 towards Chetumal, follow the signs to Puerto Aventuras, passing through Puerto Morelos and Playa del Carmen. Transportation from the airport is included.
*To confirm the transportation service included, please e-mail the resort at least 10 days prior to the arrival date to vacationplanners@hrhrivieramaya.com and provide them with your reservation information like your RCI I.D., Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date & Time and the number of travelers.