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MEMBER COMMITMENT
Our commitment to you
We know our members demand nothing less than the highest level of service. Your satisfaction is our only priority and our aim is to consistently exceed your expectations – as only we know how.
Our Member Mission is to do all it takes to understand exactly what you are looking for in your holiday, and to work harder to say “yes” to all your holiday requests.
Our member mission
RCI – THE WORLD’S LEADING HOLIDAY EXCHANGE PROVIDER.
• RCI has over 3.7 million members and over 4,500 resorts in more than 100 countries.
• RCI introduced the idea of holiday exchange to the world more than 40 years ago.
• RCI has more members, more resorts and more choices than any other holiday exchange company.
• 7 out of 10 holiday exchanges are confirmed through RCI.
• RCI has 2,000 experienced and knowledgeable RCI Reservation Consultants, serving customers in more than 20 languages.
Clear processes
We’ll do our best to give you information that is easy to understand, and keep our processes simple. We’ll also keep you up to date with any changes we make via regular member publications and at RCI.com
Expert advice
We’re here to help you get the most from your membership. Our expert Reservation Consultants will pull out all the stops to find the holiday of your choice.
You can stay up to date at RCI.com
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