RCI Help

RCI incurs costs in processing and confirming each vacation exchange request. Additional costs are incurred to cancel an exchange. The following applies when canceling a Last Call or Extra Vacation:

* When cancellation is made within the Grace Period (by the end of the business day following the date confirmed as long as this is 21 days or more before the start date) you will receive a refund equal to the full purchase price.

* When cancellation is made 61 days or more before the start date, you will receive a refund equal to 70% of the purchase price.

* When cancellation is made 15 to 60 days before the start date, you will receive a refund equal to 50% of the purchase price.

* When cancellation is made 14 days or fewer from the start date of any reservation, no portion of the purchase price will be refunded.

Please note any sales tax collected will automatically be refunded in full any time a cancellation occurs.

If you must cancel a Last Call or Extra Vacation confirmation, please contact an RCI Weeks Vacation Guide at 1-800-338-7777 for assistance.