RCI Help

RCI has created three RCI^® Award Designations to recognize our affiliated resorts that have demonstrated an ongoing commitment to quality and guest satisfaction, and which have met or exceeded certain standards.

You’ll see these designations next to the resort name when searching for vacations on RCI.com or when flipping through the directory. You can even filter your Exchange Vacation search results on RCI.com by award level.

Gold Crown Resort^® Award: Select RCI^® affiliated resorts are recognized as RCI Gold Crown Resort properties – the highest of the three RCI Award Designations. The RCI Gold Crown Resort award designates resorts that have met or exceeded specific standards in the areas of unit housekeeping, unit maintenance, hospitality and check-in/check-out procedures, and an evaluation of resort facilities, amenities and services.

RCI Silver Crown Resort^® Award: Resorts that have achieved excellence in providing outstanding vacation experiences for RCI subscribing members receive the RCI Silver Crown Resort award. This award designates resorts that have met or exceeded specific standards in the areas of unit housekeeping, unit maintenance, resort maintenance, hospitality and check-in/check-out procedures.

RCI Hospitality Award: The RCI Hospitality Award is presented for consistently high ratings in the check-in/check-out and hospitality categories.